Privacy Policy for Super Quiz
PRIVACY POLICY FOR SUPER QUIZ
Application: Super Quiz
Developer / Publisher: Service Space Technologies
Contact Email: Help@superquizshop.online
Effective Date: September 29, 2026
Last Updated: September 30, 2026
1. INTRODUCTION
Super Quiz ("we", "us", "our") is a mobile application operated and published by Service Space Technologies.
Super Quiz provides interactive quizzes, knowledge-based challenges, scores, points, leaderboards, and an optional shop for purchasing physical educational and competitive-exam books.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use the Super Quiz application ("App").
By creating an account or using Super Quiz, you acknowledge that you have read and understood this Privacy Policy.
2. INFORMATION WE COLLECT
We collect information that is reasonably necessary to operate, secure, and improve Super Quiz.
A. ACCOUNT AND PROFILE INFORMATION
When you create an account, we may collect:
- Name
- Email address
- Password or authentication credentials
- Username
- User ID / User Code
- Profile avatar
- Account preferences
- Notification or reminder preferences
Passwords are handled using secure authentication services and are not stored by us in plain-text form.
B. QUIZ AND GAMEPLAY INFORMATION
When you use Super Quiz, we may collect information related to your activity, including:
- Quizzes attempted
- Quiz categories selected
- Questions answered
- Answers and scores
- Accuracy percentage
- Quiz history
- Points earned
- XP or level progression, where applicable
- Daily challenge progress
- Leaderboard information
- Multiplayer or quiz-battle results, where applicable
This information is used to provide quiz functionality, maintain scores, and display relevant gameplay information.
C. POINTS INFORMATION
Super Quiz may provide points for participating in quizzes and completing certain activities.
We may maintain records of:
- Points earned
- Points balance
- Bonus points
- Point history
- Promotional points, where applicable
Super Quiz points are promotional or in-app points only.
They are not cash, currency, or a withdrawal balance.
Super Quiz points cannot be withdrawn or exchanged for real money.
Points do not represent a guaranteed monetary value and may only be used for features or promotions made available by Super Quiz, if applicable.
D. BOOK SHOP AND ORDER INFORMATION
Super Quiz may provide an optional shop where users can purchase physical educational and competitive-exam books.
If you place an order, we may collect:
- Recipient name
- Phone number
- Delivery address
- City
- State
- Postal PIN code
- Landmark
- Order details
- Book/product information
- Order status
- Delivery/tracking information
- Payment confirmation information
This information is used for processing, fulfilling, delivering, and supporting physical book orders.
E. UPI AND PAYMENT INFORMATION
Super Quiz may support UPI Intent for purchasing physical books.
When you select UPI as a payment method, the payment may be completed through your selected third-party UPI application, such as:
- Google Pay
- PhonePe
- Paytm
- BHIM
- Other supported UPI applications
Super Quiz does not collect or store:
- UPI PIN / MPIN
- Debit card PIN
- Credit card or debit card numbers
- CVV
- Net banking passwords
- Other sensitive payment credentials
We may receive or store a payment confirmation or transaction reference ID where necessary to verify and manage an order.
Payment processing may involve third-party UPI or payment infrastructure.
F. DEVICE AND TECHNICAL INFORMATION
We may collect limited technical information necessary for app operation, security, diagnostics, and troubleshooting, including:
- Device manufacturer and model
- Android version
- App version
- System language
- Network/connectivity status
- Crash reports
- Diagnostic information
- Performance information
We may also process technical information to help detect abuse, automated activity, fraudulent activity, cheating, or attempts to compromise the App.
G. CUSTOMER SUPPORT INFORMATION
If you contact us, we may collect information that you voluntarily provide, such as:
- Name
- Email address
- User ID/User Code
- Order information
- Screenshots
- Messages
- Support requests
This information is used to respond to your request and resolve issues.
3. HOW WE USE YOUR INFORMATION
We may use collected information for the following purposes:
ACCOUNT AND AUTHENTICATION
- Creating and managing user accounts
- Authentication and login
- Maintaining user sessions
- Account recovery
- Providing account-related services
QUIZ AND GAMEPLAY
- Providing quizzes
- Recording quiz results
- Calculating scores
- Maintaining points and progress
- Maintaining leaderboards
- Providing multiplayer or quiz-battle functionality where available
BOOK ORDERS
- Processing physical book orders
- Confirming payments
- Shipping and delivering orders
- Providing order tracking
- Handling cancellations, replacements, and refunds
- Providing customer support
SECURITY AND FRAUD PREVENTION
- Detecting suspicious activity
- Preventing cheating and abuse
- Detecting automated or bot activity
- Protecting user accounts
- Preventing fraudulent orders
- Maintaining the security of our services
COMMUNICATION
- Responding to support requests
- Sending important service notifications
- Providing order-related updates
- Sending notifications where the user has enabled them
4. ACCOUNT DELETION AND DATA DELETION
Users can request deletion of their Super Quiz account and associated personal data at any time.
To request account deletion, the user must send an email from the same email address that is registered with their Super Quiz account.
Account deletion requests should be sent to:
Email: Help@superquizshop.online
Subject: Account Deletion Request
The user only needs to send the account deletion request from their registered Super Quiz email address.
For verification, the request must come from the same email address associated with the Super Quiz account.
Users do not need to provide their password, UPI PIN, payment PIN, debit card details, credit card details, or any other sensitive payment credentials to request account deletion.
After verifying the registered email address, we will process the account deletion request and delete eligible account information and associated personal data from our active systems within 7 business days.
Account deletion may permanently remove:
- Account information
- Profile information
- Quiz history associated with the account
- Points and progress
- User profile information
- Support information associated with the account
- Other personal information associated with the account
Information that we are legally required to retain for tax, accounting, fraud prevention, security, dispute resolution, or other legal obligations may be retained for the required period.
After the applicable retention period, such information will be deleted or securely disposed of in accordance with applicable requirements.
Deleting an account may result in permanent loss of quiz progress, points, profile information, and other account-related information.
5. DATA RETENTION
We retain information only for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Complete physical book orders
- Provide customer support
- Prevent fraud and abuse
- Resolve disputes
- Maintain security
- Comply with applicable legal, tax, accounting, or regulatory requirements
When information is no longer required, we may delete or anonymize it in accordance with our retention practices.
6. THIRD-PARTY SERVICES
Super Quiz may use trusted third-party services and infrastructure providers to operate the App.
These may include:
SUPABASE
We may use Supabase for authentication, database infrastructure, backend services, APIs, and related application functionality.
UPI AND PAYMENT SERVICES
UPI transactions may be processed through third-party UPI applications or payment infrastructure selected by the user.
LOGISTICS AND DELIVERY PROVIDERS
We may share necessary delivery information with logistics or courier providers to deliver physical book orders.
Only information reasonably necessary for delivery and order fulfillment may be shared with relevant delivery providers.
GOOGLE SERVICES
We may use certain Google services for app functionality, security, diagnostics, analytics, or other legitimate operational purposes where applicable.
Third-party service providers may process information according to their own privacy policies and applicable terms.
We do not sell or rent users' personal information to data brokers.
7. CHILDREN'S PRIVACY
Super Quiz is intended for users aged 13 and above.
Users between 13 and 18 should use the App with appropriate parental or guardian guidance where required.
We do not knowingly collect personal information from children under 13.
If we become aware that a child under 13 has provided personal information without appropriate authorization, we will take reasonable steps to delete the information.
8. DATA SECURITY
We take reasonable technical and organizational measures to protect user information against unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
- HTTPS/SSL/TLS encryption for data transmitted over networks
- Secure authentication
- Access controls
- Database security controls
- Supabase security features such as Row Level Security where applicable
- Secure password handling
- Monitoring and abuse-prevention mechanisms
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. YOUR RIGHTS
Depending on applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Request deletion of eligible personal information
- Request information about how your data is processed
- Withdraw certain permissions or notification preferences
- Contact us regarding privacy concerns
To exercise your privacy rights, contact:
Help@superquizshop.online
10. PERMISSIONS
Super Quiz may request permissions that are necessary for specific features of the App.
Depending on the version and functionality of the App, permissions may include access related to:
- Internet connectivity
- Network status
- Notifications
- Other permissions required for specific functionality
We aim to request only permissions reasonably necessary for the relevant features.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
- App functionality
- Services
- Legal requirements
- Security practices
- Data processing practices
When we make material changes, we may update the "Last Updated" date at the top of this Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
12. CONTACT US
If you have questions, concerns, privacy requests, or account deletion requests regarding Super Quiz, contact us:
Developer: Service Space Technologies
Application: Super Quiz
Email: Help@superquizshop.online
ACCOUNT DELETION REQUEST
To request deletion of your Super Quiz account:
Send an email from your registered Super Quiz email address to:
Help@superquizshop.online
Subject:
Account Deletion Request
No password, UPI PIN, card details, or other sensitive payment information is required for an account deletion request.
Last Updated: September 30, 2026
Effective Date: September 29, 2026
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